Conditions-of-sale - NIKLA STEEL DESIGN EN

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General conditions of Sale  

This contract is governed by Decree. 6 September 2005. 206 ("Consumer Code"). The Contract for the sale of goods between the Company NIKLA by PAOLO SANTE NICCOLAI, with headquarters in Via MONTE NEVOSO 3 RHO 20017 MI ITALY - VAT IT 11252440968 - REA MI2589971 and the Consumer ("Customer"). The purchase proposal issued by the customer through the online store or order form, will be taken over by NIKLA company, which will send the acceptance by e-mail after checking the completeness and correctness of order and the availability of items ordered. The contract is deemed concluded at the time that the e-mail confirmation sent by the final NIKLA has reached the e-mail server used by the Client. The General Conditions are governed by Legislative Decree 22 May 1999 n. 185 (hereinafter the "Decree") implementing Council Directive 1997/7 / EC on the protection of consumers in respect of distance contracts. These general conditions of sale, and in particular the information referred to in Article. 52 of the Consumer Code, as provided in the catalogs remain valid and effective until they are modified or supplemented by NIKLA society. Changes and/or additions to the General Conditions of Contract will be effective from the date that will be communicated to the public and will apply to sales made after the date itself.  

  • Bank Transfer : The transfer must be made before shipment , sending copy by e-mail at least 5 working days prior to the agreed delivery.  Mark: The payment will be made in cash directly to the courier upon delivery.
  • Cash on delivery payment costs 5 € and is applicable only in Italy.
  • Paypal : If you make the payment by this method, you will be asked to log into your PayPal account to confirm the payment.  
  • Credit cards: Major credit cards accepted VISA, MASTERCARD, AMERICAN EXPRESS.

All sales prices of the products displayed are exempt from VAT. The cost of shipping is borne by the customer and will be shown during the purchase process. For products with special finishes or no-standard treatments you must request a specific quote to info@nikla.eu.   

When you have the products ordered, we will contact you to arrange the delivery day. The international shipment will be made through GLS or SDA courrier express.  

The delivery of products STANDARD times are 15/20 working days from the time of our order confirmation. For standard products means all products included in the website in the product section. The delivery times of CUSTOM MADE products are 20/25 working days from the time of our order confirmation. NIKLA cannot be held liable for possible delays due to the carrier, or caused by specific periods of greater congestion.

To proceed with a request for  CUSTOM MADE products simply fill out the form in the section SERVICES and wait for our designers to contact you  regarding further information or to submit a project proposal and cost estimate. For custom work you must send a bank transfer.

According to Article nr.5 of the Legislative Decree of 22 May 1999. Nr.185, the customer can exercise the right to withdraw, returning the goods received and obtaining reimbursement of the price paid. The consumer if not satisfied performed, purchase has the right to terminate the contract without penalty and without giving any reason, within 10 days from the date of receipt of the goods purchased. All costs of returning the product are charged to the customer who, directly or through other means, ensure the delivery of the same at the residence of the seller; all items must be received in the same condition, in their original packaging and any manuals that are part of the packaging and the original packaging; It is not allowed to return the goods otherwise. To exercise the right of withdrawal, the customer must, within the period specified above, send an email to info@nikla.eu. The company NIKLA, owns the site www.nikla.eu accept the returned goods reserving to note that the products have been returned in original condition and with original packaging; then will the amount paid by the consumer for the purchase of products. Transport costs incurred to deliver the product to the customer and for the eventual return at the headquarters NIKLA in RHO MILAN, are not refundable. Return requests for products TAILOR MADE, of different shapes and with special finishes are not accepted.

The color and the special finish of the products may have slight differences with the real one because of the different views yields from the monitors. NIKLA may make minor changes to the products in order to improve the functional and aesthetic features and reserves the right to make such changes without notice or communication.  

For products purchased by the customer are applicable rules on guarantees and assistance regarding the sale of consumer goods.
Pursuant to and for the purposes of the provisions of Legislative Decree of June 30 2003 No.196, Code regarding the protection of personal data ("Code") , we inform you that your personal data, supplied and / or subsequently acquired , will be handled by NIKLA through electronic and manual methods in compliance with the Code and applicable legislation on Privacy. More information and details on the page : Privacy and Cookie Policy.

The contents of www.nikla.eu, such as works, images, photographs, drawings, figures, logos and any other material in any format, published on the Site are protected by copyright. It has prohibited the production, modification, duplication, copying, distribution, sale, or otherwise exploited the images, the contents of the Site, unless previously authorized by NIKLA and www.nikla.eu website.


Tel. +39 02 87169283



Via Monte Nevoso 3 - Rho (MI)


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